Patient Rights & Responsibilities
The Washington County Free Clinic (WCFC) considers you a partner in your care. By having open communication your caregivers, your caregivers, you will help ensure that the care you receive is in keeping with your desires and values.
YOUR RIGHTS AS A PATIENT INCLUDE:
To not be discriminated against because of race, color, religion, sex, age, national origin, sexual preference or disability. To actively participate in the planning of care and treatment. To refuse treatment or therapy. Such persons will be made aware of the consequences of their decision and it will be documented on their medical record. To be treated with dignity, respect, and consideration. To personal privacy. All discussions, examinations, and treatments will be done in a manner providing all possible privacy. To have all records and communications related to your care be kept confidential. To approve or refuse the release of information except when the release is required by law. To have any proposed treatment explained to you in terms you can understand. To have your expressed personal, cultural and spiritual values and beliefs considered when treatment decisions are made. To share concerns about your care with the Clinical Nurse Manager without fear of recrimination and to have your concerns reviewed with the Medical Director when appropriate. To be informed of the role of the student at WCFC.
YOUR RESPONSIBILITIES AS A PATIENT INCLUDE:
To become informed of and adhere to the eligibility criteria to be seen and treated at WCFC. To be on time and to keep all scheduled appointments. You will be responsible for notifying the clinic if you are unable to keep your appointment. Missing 2 appointments without cancellation will result in dismissal. To treat all clinic personnel with courtesy and respect. To provide to the best of your knowledge, complete information about your symptoms, past illnesses, medications, and other matters relating to your health. To cooperate with the clinic physicians and staff regarding your diagnosis and treatment. This includes completing all required testing (i.e. lab, x-ray, EKG) and taking all prescribed medications as directed. I will not misuse, share, or sell any medication prescribed by WCFC providers. If you need medical care between clinics, you should report to an Emergency Department or Urgent Care. You may have your records sent to the WCFC clinic if you wish. YOU ARE NOT TO CALL ANY PHYSICIAN AT HIS/HER PRIVATE OFFICE. If you call a private office, WCFC has the right to not provide care to you in the future. You are not considered a part of any volunteer physician’s private practice.